Replacing Damaged Money or Financial Instruments
If your U.S. Savings Bonds have been mutilated or destroyed, write to:
U.S. Treasury Department
Bureau of Loans and Currency
537 W. Clark Street
Chicago, Illinois 60605
ATTN: Bond Consultant
Include name(s) and address(s) on bonds, approximate date or time period when purchased,
denominations and approximate number of each.
Mutilated currency can be mailed or personally delivered to the Bureau of Engraving and Printing. A letter
should accompany the submitted currency and give the estimated value of the currency and explain how
the currency was mutilated. All mutilated currency should be sent by:
Registered Mail, Return Receipt
Requested to:
Department of the Treasury, Bureau of Engraving and Printing,
Office of Currency Standards
P.O. Box 37048,
Washington, D.C. 20013.
Insuring the shipment is the responsibility of the
sender.
The Bureau's special currency examiners are usually able to determine the value of mutilated currency
when it has been carefully packed and boxed as described below:
* Regardless of the condition of the currency, DO NOT disturb the fragments any more than is
absolutely necessary.
* If the currency is brittle or inclined to fall apart, pack it carefully in plastic without disturbing the
fragments, and place the package in a secure container.
* If the currency was mutilated in a purse, box, or other container, it should be left in the container to
protect the fragments from further damage.
* If it is absolutely necessary to remove the fragments from the container, send the container along with
the currency and any other contents that may have currency fragments attached.
* If the currency was flat when mutilated, do not roll or fold the notes.
* If the currency was in a roll when mutilated, do not attempt to unroll or straighten it out.
* If coin or any other metal is mixed with the currency, carefully remove it. Any fused, melted, or
otherwise mutilated coins should be sent for evaluation to the:
Superintendent, U.S. Mint
P. O. Box 400
Philadelphia, PA 19105
The amount of time needed to process each case varies with its complexity and the case workload of the
examiner. For cases that are expected to take longer than four weeks to process, BEP will issue a written
confirmation of receipt.